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First Training
How to log into myMPSOrientation of myMPS How to add a new user in myMPS How to add a new providerHow to add patients to myMPS How to capture an invoice Managing Patient AccountsAdding an appointment to the CalendarHow to conduct a Benefit CheckCustomizing calendar display settingsHow to capture additional claim information in myMPSNetwork Pricing contractsTransfer from Medical Aid liable to Patient liable How to create Templates and Favorites
Second Training
How to follow up on claims in myMPS Working with the myMPS inboxUsing myMPS ReportsHow to manage electronic remittances (eRAs)How to handle claim rejections via myMPSModifiersHow to transfer from Medical aid to patient liable Liability

Using myMPS Reports

Under the ‘Reports’ tab, you will find the following sections and reports:
 

Calendar

  1. ‘Appointment report ’ - full view of all patients that visited the practice.

Reconciliation

  1.  ‘View eRA’ - view any remittance that was sent to the system electronically.
  2.  ‘View paper RA’ - view medical aid payments which have been manually captured on the system
  3.  ‘eRA delivery schedule’ - shows you when you can expect to see remittances in the system for the next 3 months.
  4.  ‘Collectable amounts report’ - view all invoices with patient liable amounts.                                                                            

 Financial

  1. ‘Age analysis report’ - view all invoices with outstanding balances in the different ageing periods.
  2. ‘Claim report ’ - view all claims that have been submitted using the system.
  3. ‘Credit notes report ’ - details credit notes that have been processed on the system
  4. ‘Insurance claims report’ - view details of medical insurance claims captured on the system.
  5. ‘Journal report ’ - details financial transactions coming from schemes.
  6. ‘Line items report’ - view the quantities and values of consumables and medicines that were billed during a selected period.
  7. ‘Monthly transaction report’ - view a summary of all medical aid transactions for the selected month.
  8. Payments report’ - view a detailed or summary view of all payments that have been captured on the system.
  9. ‘Private rates report’ - view the private rates for the practice, as defined for the selected year.
  10. ‘RA suspense report ’ - details all payments that couldn't be matched to a claim in the system.
  11. ‘Reversed transactions report’ - view all of the reversed transactions (invoices and credits) during a selected date range.
  12. ‘Unroutable claims report’ - view claims that could not be automatically routed by myMPS.
  13. ‘Write-off report ’ - view all patient liable amounts that have been written off as bad debt or small balance.

Operational

  1. 'Daily Transaction Report'- shows all the transactions captured for a specific day (or a date range less than a month), grouped by treating provider.
  2. 'Incomplete Contact Information Report' - This report lists patients who have incomplete contact information (cellphone numbers and email addresses).
  3. 'SMS Report' - shows SMSs sent over a selected date range.

Auditing/Tracking

  1. 'Inbox Completed/Discarded Report' - shows, per user, which Inbox actions have been actioned and which have been discarded.
  2. 'Inbox Invoice Changes Report' - shows, per user, which invoices have been altered when they have been actioned via the Inbox.

Working with report parameters

Each report has a defined set of parameters/filters that you are able to make use of to filter the data that is returned in the report.

For large reports, eg. the ‘ Age analysis report ’, you have the option to email the report through rather than waiting for it to be generated. This will save you a great deal of time compared to waiting for the reports to be generated.

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