Help Center
Help Center
First Training
How to log into myMPSOrientation of myMPS How to add a new user in myMPS How to add a new providerHow to add patients to myMPS How to capture an invoice Managing Patient AccountsAdding an appointment to the CalendarHow to conduct a Benefit CheckCustomizing calendar display settingsHow to capture additional claim information in myMPSNetwork Pricing contractsTransfer from Medical Aid liable to Patient liable How to create Templates and FavoritesHow to add a Credit Note How to add a Debit Note How to manage unallocated credits
Second Training
How to follow up on claims in myMPS Working with the myMPS inboxUsing myMPS ReportsHow to manage electronic remittances (eRAs)How to handle claim rejections via myMPSModifiersHow to transfer from Medical aid to patient liable Liability

How to add a Credit Note

A credit note reduces or settles a patient’s outstanding balance. It helps practices manage accounts efficiently and keep accurate records by formally adjusting amounts owed when full payment isn’t expected.

How to add a Credit Note

  1.  Click on the "Accounts Tab" and search the required account.
  2. Select the  "Credit Note" option.
  3. Complete the details for the credit note
  4. Select "Save".

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